The Ford Falcon FGX is fitted with a SYNC 2 sound system in the form of a large integrated ICC stereo system (Interior Command Centre) which is moulded into the dash of the car. These stereos also house the HVAC air conditioner controls and some interior command buttons, making it an important part of the car.
Unfortunately, These units, with how important they are, do have some common issues which Supertech Electronics can repair. We have found that a lot of units will just stop working, nothing on the display, no audio, no buttons will work – Nothing. Sometimes this fault can be intermittent where some days it’s fine and the next it’s dead. Sometimes the CD drive jams up and refuses to eject the CDs inside the unit, or it can skip while playing CDS. These units are also locked to the car by it’s VIN code, changing the units will fail to boot the ICC up and just sit on with “CODE” displayed. You may also find that you get popping noises through the speakers all the time, even with the key out! We can repair your radio
Common Faults/Issues Asking For Code / “CODE” displayed on screen Intermittent Or No Display. Intermittent Power CD’s will not play. CD’s jammed. CD error Popping Or Crackling Sound Through Speakers No Sound Cd Jammed Can Not Eject
Ready to get your stereo repaired? There are two possible steps; read on
Australia Wide – If you’re not a local to us The majority of our repairs turn up at our workshop in a box and leave in a box so we are custom to this method. The method is usually as follows
Contact us by our contact form or by phone to answer any questions you may have with your stereo before sending or just send away! (With our repair form in the box so we know who’s radio it is when it arrives)
Removing the stereo out of your car. You can get your local auto-mechanic or auto-electrician to remove your stereo, a friend or even take it out yourself! We may have a removal video for your stereo.
Pack your stereo in a box with plenty of packing material to protect it – It may have an issue but you still want it to turn up safe. Make sure you have filled out our Mail-In form and placed in the box (You can find it on this page). Once filled out, our system will automatically email you your repair form to put in the box. If you can’t print the form, the email provides information on what to put in the box.
Send it off to us, once arrived we book in and start the diagnosis/repair process. From here we will be in contact along the repair process
Once repaired, tested and payment finalised we freight your unit straight back to you.
Locals If you’re a local to us you can drop the Stereo off at our workshop if already removed from the car, or we can book a time for you to bring the car to us to have the Stereo removed. Please call us on 1300 211 773 to confirm a booking. Sometimes we can have an exchange unit available for on the spot repairs, otherwise, we would remove the radio from your car and set you on your way with your car minus the stereo for repairs.
Want some information? Call us on 1300 211 773 or fill out the form below to get in contact with us. Please give as much information as you can and we will get back in touch. You can also upload a photo if you like
Ready to send it in for repair? Fill out the form below and we will email through a form for you to put in the box when sending it to us! Otherwise, you can find a printable form at the bottom of the page