The Process of getting your car stereo repaired

Now that you’re ready to send your factory car stereo to us on the Gold Coast for repair, download our repair form below to send with your repair

Download Repair Request Button

Please fill out the repair request form, then pop it in the box with your repair. Then you are ready to send your factory car stereo to Supertech Electronics to get it working again

Sueprtech Electronics Factory Car Stereo repairs Australia Wide Shipping Service

Sending your Car Stereo to us – The trip to us

The most common question we get asked is how to get your stereo to us for repair – Read on and this may answer your questions;
If you’re not fortunate enough to live on the Gold Coast Australia where you can come straight to our workshop, don’t stress, as the majority of the repairs, we perform turn up at our workshop in a box and leave in a box.  We are custom to this method.

Now to start the process; getting the stereo out of your car.  Here you have multiple options:

  • Get your local Auto Electrician or Mechanic to remove the video
  • Remove it yourself (We are making Removal videos which you can find on our youtube channel or under your radio on our website)
  • Get a friend to remove the radio (Who know’s what they’re doing, or can follow along with our helpful remove videos)

Once removed, gather a box with suitable size and plenty of packing material.  Don’t send your valuable stereo without any packing material and have it turn up in worse state then you sent it.  Wrap it well, if you have to use a larger box so you can pack it well.

Before sealing up the box to send to us, print out our repair form, fill out as best as you can. (If you can’t print out the form, that’s alright.  Just make sure you put something in the box with all your contact details so when it arrives we know who’s stereo it is – We receive a lot of boxes every day) Place the form inside the box with your stereo for repair, seal it up well and send it to us for repair.

How To Send?

Australia Post – Most repairs are sent through Australia Post. We haven’t had a problem receiving any repairs so it’s a way to go!
Couriers – Another option is by couriers (Couriers Please, Fastway Couriers etc..)
Let us arrange – If you would like for us to arrange pickup, pack your stereo into a box all ready to go then give us a call with the box size and weight. We will need to take a deposit from you. Then we can send you a courier postage label to place on the box. You will need a printer available. Please give us a call on 1300 211 773

Sending your Car Stereo to us – The trip home

Once your stereo has been repaired back to working order we will repackage it using a new box and packing material.  Our preferred method of sending back is via Couriers.  We can also use Australia Post Regular/Express if required.

The typical return cost is around the $44 mark for new packing plus the postage cost, but depending on your location this may be different.  If you are unsure before sending you can contact us and we can give a rough idea on return postage.

How to remove your Factory Car Stereo

Find a Local Auto Electrician or your Local Mechanic

Most auto electricians and mechanics are quite capable of removing your factory car stereo. We have many comapnies that send us repairs. Most of these companies are auto electricians or mechanics. Help us spread the word and let them know you have found a repair shop that specialises in factory car stereo repairs.

YouTube (If you are Handy on the Tools)

We have a collection of videos to help you remove your radio. Please click here to see the videos available
Let’s face it! What cant you find on YouTube these days… There are thousands of car stereo removal instructional videos on YouTube, so there is a very high chance you will find a video showing how to remove your exact car stereo on YouTube. Don’t be shy! Some of the removal processes are very simple. Our only additional advice before you take to your dash in your car with all your tools is to WATCH THE WHOLE VIDEO and BE PATIENT when you are following the steps. Feel free to also call us on 1300 211 773 if you get stuck. We have been removing factory car stereos for over 25 years.